How to receive your ordered products

Overview:
Yes Global offers two ways to receive your products: Local Delivery to your designated address or Self Pick-Up at an authorized stockist.

1. Delivery

• Only supported countries

• Products will be shipped to the address registered in your account.

• Domestic delivery: 3–7 business days.

• A tracking number will be provided once the order is shipped.

• You can check your shipment status using the tracking number.

Tips for Delivery:

• Confirm your address is correct before placing your order.

• Track your shipment regularly to anticipate delivery.

• Contact Yes Global Logistics or the shipping agency if there is a delay.

2. Hand Pick-Up

• Products can be collected from authorized stockist locations.

• You will receive a notification email or message when your order is ready for pickup.

• Bring your invoice when collecting your products.

• Confirm the quantities and condition of the products before leaving the stockist.

Tips for Hand Pick-Up:

• Only collect from verified stockists to ensure product authenticity.

• Contact the stockist or Yes Global Logistics for any issues with Hand Pick-Up.

• Keep a copy of your invoice for your records.

Pro Tips for Both Methods:

• Always verify that the products and quantities match your order.

• Report any damaged or missing items immediately to Yes Global Logistics.