Understanding Your Account Status (Active / Inactive)

Overview:
Your Yes Global account can be Active or Inactive. Understanding your account status helps ensure you can place orders, claim vouchers, and receive commissions without interruptions.

Account Status Definitions

Active:

• Your account is fully functional.

• You can place orders, claim vouchers, and earn commissions.

Inactive:

• Your account is temporarily disabled or under review.

• You cannot place orders or claim vouchers until the account is reactivated.

• Causes for inactive status may include:

  • Incomplete KYC verification

  • Compliance issues

  • Prolonged inactivity

  • Account pending renewal

Steps to Check Your Account Status

1. Log in to your Yes Global account:
   https://biz.yes.global/index.php/site/login

2. Go to Subscription → New/Renew.

3. Check the “Valid Till” date to see how long your account will remain active.

Steps to Renew Your Account

1. Log in to your Yes Global account:
   https://biz.yes.global/index.php/site/login

2. Go to Subscription → New/Renew.

3. Select your Subscription Plan and click Next.

4. Follow the prompts to complete your renewal.

Tips

• Ensure all your personal details and KYC documents are up to date to avoid your account being marked inactive.

• If your account is inactive, contact Yes Global Support to understand the reason and steps to reactivate.

• You can contact Yes Global Support for any issues regarding account renewal.

• Follow all Yes Global policies and guidelines to maintain an active account.