Required Evidence & Documentation

Overview:
When reporting a policy violation to Yes Global, providing accurate and complete evidence ensures quick, effective investigation and resolution.

Required Evidence & Documentation

1. Visual Proof:

   • Screenshots, photos, or videos clearly showing the violation.

   • Include relevant timestamps, usernames, or website links.

2. Written Details:

   • A clear description of the violation:

     • What happened

     • When it happened

     • Who was involved

   • Any steps you took to verify the issue.

3. Supporting Documents (if applicable):

   • Receipts or invoices for product-related issues.

   • Emails, messages, or correspondence that demonstrate policy violations.

   • Copies of marketing content, social media posts, or advertisements.

4. Context Information:

   • Provide background information to help investigators understand the situation.

   • Include any relevant account, stockist, or distributor IDs.

Tips:

• Ensure all evidence is clear, legible, and unaltered.

• Avoid sending unnecessary or unrelated files.

• Keep your own copies of all submitted evidence for reference.

• Submit the evidence via official Yes Global channels to maintain confidentiality.

• Accurate documentation increases the likelihood of quick resolution.