Yes® Global – General Q&A

This article provides answers to frequently asked questions regarding working hours, stock management, product orders, and general inquiries for Yes® Global members and customers.

1. What are your working hours?

Our office is open from 11 AM to 7 PM GMT, Monday to Friday.

2. Handling AlphaMax M+ Coffee Orders When the Repurchase Mall Doesn’t Allow It

If a customer wants to buy AlphaMax M+ Coffee but the repurchase mall does not allow it, you can still provide the product. The system will be adjusted accordingly.

Steps for stock transfer:

1. Record the exchange after the member has received the coffee.

2. Ensure the voucher has been claimed.

Stock adjustment format:

• M+ : + [number of boxes]

• Coffee : - [number of boxes]

Thank you for following these steps carefully to ensure accurate stock and voucher management.

3. Replenishing Stock

If your current stock level has reached the maximum limit, you cannot replenish directly.

Alternative ways to replenish:

1. Pay an additional deposit at the rate of $1 = 2 ProdV.

2. Submit the appeal form, including your sales report or any relevant documentation, to help process your request.

Please complete the stock quantity request form and send it back to us. We will forward it to management for review.

4. Current Stock On Hand vs System Quantity Doesn’t Match

If your physical stock and system quantity don’t tally, please provide your latest stock-on-hand figures for verification.

Please provide details for each product:

• SunRise:

• SunSet:

• ColonGuard:

• AlphaMax M+:

• AlphaMax M+ Coffee:

• AlphaMax V+:

• ProBio C+:

• AliPrime:

• J’Flex:

Once submitted, we will check and resolve any discrepancies.

5. Ordering ProBio D Toothpaste

If your country has a seaport:

Hi my leader, we are currently arranging a forwarder to ship ProBio D cartons directly from China to your country. This process may take some time, and we appreciate your understanding.

If your country does not have a seaport:

Hi my leader, as your country does not have a seaport, we are unable to ship ProBio D cartons directly from China. Thank you for your patience and understanding.

Tips & Notes:

• Always double-check stock numbers before submitting adjustments.

• Ensure vouchers are claimed correctly to avoid discrepancies.

• Keep all documentation (sales reports, stock forms) organized for smoother processing.