Ethical Selling Guidelines

Ethical selling ensures that customers receive accurate information, fair treatment, and a trustworthy experience while protecting the integrity of Yes® Global and its distributors. This guide provides clear expectations for all distributors.

Overview:

Yes® Global distributors are expected to promote products honestly, comply with regulations, and respect customers’ rights. Following these guidelines helps maintain customer trust, company credibility, and long-term business growth.

Guidelines for Ethical Selling:

1. Accurate Product Information

• Only provide true, factual, and up-to-date information about Yes® Global products.

• Avoid exaggerated claims about product benefits or health outcomes.

• Do not make guarantees about income or financial success.

2. Transparent Pricing & Promotions

• Always disclose the correct prices, fees, and promotions to customers.

• Avoid misleading offers or discounts.

• Ensure that any vouchers, bonuses, or incentives are properly explained and applied.

3. Respect for Customers

• Respect customer decisions, even if they choose not to purchase.

• Avoid pressure tactics or aggressive sales approaches.

• Protect customer privacy and personal information.

4. Compliance with Policies & Laws

• Follow Yes® Global’s policies, procedures, and ethical standards.

• Comply with local laws and regulations regarding sales, marketing, and health claims.

• Do not engage in unauthorized advertising or misrepresentation of the company.

5. Responsible Marketing

• Avoid health or income claims that are unsupported by evidence.

• Use approved marketing materials and follow Yes® Global’s social media guidelines.

• Do not encourage illegal or unethical business practices.

6. Integrity in Team Leadership

• Lead by example in ethical selling practices.

• Train and mentor team members to follow ethical standards.

• Report any observed unethical practices or violations to management immediately.

Benefits of Ethical Selling:

• Builds customer trust and loyalty.

• Strengthens company reputation.

• Ensures compliance with laws and regulations.

• Promotes long-term sustainable growth for distributors and teams.

Tips for Practicing Ethical Selling:

• Always share product knowledge factually.

• Be honest about limitations of products.

• Encourage customers to make informed decisions.

• Keep transparent records of sales, stock, and customer communications.

• Avoid overpromising income or results.