Ethical selling ensures that customers receive accurate information, fair treatment, and a trustworthy experience while protecting the integrity of Yes® Global and its distributors. This guide provides clear expectations for all distributors.
Overview:
Yes® Global distributors are expected to promote products honestly, comply with regulations, and respect customers’ rights. Following these guidelines helps maintain customer trust, company credibility, and long-term business growth.
Guidelines for Ethical Selling:
1. Accurate Product Information
Only provide true, factual, and up-to-date information about Yes® Global products.
Avoid exaggerated claims about product benefits or health outcomes.
Do not make guarantees about income or financial success.
2. Transparent Pricing & Promotions
Always disclose the correct prices, fees, and promotions to customers.
Avoid misleading offers or discounts.
Ensure that any vouchers, bonuses, or incentives are properly explained and applied.
3. Respect for Customers
Respect customer decisions, even if they choose not to purchase.
Avoid pressure tactics or aggressive sales approaches.
Protect customer privacy and personal information.
4. Compliance with Policies & Laws
Follow Yes® Global’s policies, procedures, and ethical standards.
Comply with local laws and regulations regarding sales, marketing, and health claims.
Do not engage in unauthorized advertising or misrepresentation of the company.
5. Responsible Marketing
Avoid health or income claims that are unsupported by evidence.
Use approved marketing materials and follow Yes® Global’s social media guidelines.
Do not encourage illegal or unethical business practices.
6. Integrity in Team Leadership
Lead by example in ethical selling practices.
Train and mentor team members to follow ethical standards.
Report any observed unethical practices or violations to management immediately.
Benefits of Ethical Selling:
Builds customer trust and loyalty.
Strengthens company reputation.
Ensures compliance with laws and regulations.
Promotes long-term sustainable growth for distributors and teams.
Tips for Practicing Ethical Selling:
Always share product knowledge factually.
Be honest about limitations of products.
Encourage customers to make informed decisions.
Keep transparent records of sales, stock, and customer communications.
Avoid overpromising income or results.