Overview:
The list of credibility questions about the company (Yes Global) that customers might have.
Are you a pharmaceutical company or just a supplement brand? What’s the legal difference in responsibility?
Answer:We are a dietary supplement and functional food brand, not a pharmaceutical company.
The key legal difference is that pharmaceutical products are regulated as drugs and must undergo clinical trials and regulatory approval for disease treatment claims, while supplements are regulated as foods and are intended to support general health and wellness, not to diagnose, treat, cure, or prevent diseases.That means our responsibility is to ensure product safety, accurate labelling, ingredient compliance, and manufacturing quality, rather than making medical treatment claims.
Who owns your company, and where is it legally registered?
Answer:The brand is owned by Yes Global Sdn. Bhd, which is legally registered in Malaysia.
All business operations, contracts, and compliance obligations are handled under this registered entity. If you require verification, we can provide official registration details upon request through appropriate customer service channels.How long has your company been operating under this exact name?
Answer:We have been operating Yes Global Sdn. Bhd since 2024. Since then, the brand has focused on developing and distributing health supplements and functional beverages in accordance with applicable regulations.
Have you ever changed company names or product names? Why?
Answer:
Like many consumer brands, some product names or packaging have been updated or refined over time.
These changes are typically made for reasons such as:
- Clearer consumer understanding
- Regulatory alignment
- Branding improvements
- Formula optimization
Any such changes are part of normal product lifecycle management and not due to safety violations.
5. Have any of your products ever been recalled, reformulated, or discontinued due to safety concerns?
Answer:
To date, none of our products have been recalled due to safety issues.
Some products may be reformulated or discontinued from time to time based on:
- Ingredient availability
- Updated regulatory guidelines
- Customer feedback
- Product performance or demand
- All reformulations follow safety and quality standards.
6. Where can I see real company registration documents, not marketing claims?
Answer:
Company registration documents are official legal records and can be verified through:
- The relevant government business registry in [Country]
- Official invoices or contracts issued under our legal entity name
For privacy and security reasons, these documents are not publicly posted, but verification can be arranged through formal customer service or business inquiries.
7. Do you manufacture your own products or outsource to third-party factories?
Answer:
Company registration documents are official legal records and can be verified through:
- The relevant government business registry in Malaysia.
- Official invoices or contracts issued under our legal entity name
For privacy and security reasons, these documents are not publicly posted, but verification can be arranged through formal customer service or business inquiries.
8. Can you name the manufacturer and country of manufacture for each product?
Answer:
Our products are manufactured in Malaysia by licensed and certified manufacturers that comply with local food and supplement regulations.
For confidentiality and contractual reasons, we do not publicly disclose individual factory names, but we ensure that:
- All manufacturers meet required quality standards
- Products comply with applicable regulations in the markets where they are sold
- Each batch undergoes quality and safety checks before distribution
If required by authorities or distributors, manufacturer information can be provided through proper channels.