Overview:
A list of questions regarding the safety and side effects of the products, as well as questions regarding liability that customers may have.
- What are the worst possible side effects of each product?
Answer:
Like most dietary supplements and functional foods, potential side effects can vary by product and individual sensitivity.Possible side effects may include:
- Digestive discomfort (bloating, gas, loose stools)
- Mild headache
- Nausea
Temporary changes in energy or sleep patterns (for products containing caffeine or functional ingredients)
Serious side effects are not expected when products are used as directed, but anyone experiencing unusual or severe symptoms should stop use and seek medical advice.
2. Has anyone ever reported hospitalization or serious adverse reactions?
Answer:
To our knowledge, there have been no confirmed reports of hospitalization or serious adverse reactions directly linked to our products when used according to instructions.
We do take all customer feedback seriously and encourage users to report any unexpected reactions so they can be properly reviewed.
3. If I experience severe diarrhoea after taking ColonGuard, is that considered “normal detox” or an adverse effect?
Answer:
Severe diarrhoea is not considered normal.
While some digestive products may cause temporary changes in bowel movements during initial use, severe or persistent diarrhoea should be treated as an adverse reaction, not a “detox effect”.
If this occurs, you should stop using the product immediately and consult a healthcare professional.
4. How do you distinguish between “detox reaction” and actual harm?
Answer:
We do not encourage customers to ignore symptoms by labelling them as “detox reactions.”
As a general guideline:
- Mild, short-term changes (e.g., slight bloating during the first few days) may occur as the body adjusts
- Severe, worsening, or persistent symptoms (pain, dehydration, prolonged diarrhea, dizziness) should be treated as potential harm
When in doubt, stopping the product and seeking medical advice is always the safest option.
5. What should I do if symptoms last more than 3 days—stop or continue?
Answer:
If symptoms last more than 3 days, worsen, or interfere with daily activities, you should stop taking the product.
Continuing use despite ongoing symptoms is not recommended. A healthcare professional should be consulted before resuming or switching products.
6. Who pays medical bills if your product causes harm?
Answer:
Our responsibility is to ensure that products are manufactured safely, labeled accurately, and comply with applicable regulations.
Medical expenses and liability depend on the specific circumstances, including:
- Proper product use
- Individual health conditions
- Professional medical assessment
Customers experiencing serious reactions should seek medical care immediately and report the incident so it can be reviewed appropriately.
7. Are pregnant women, breastfeeding mothers, or people with chronic illness allowed to take your products?
Answer:
We do not recommend that pregnant or breastfeeding women, or individuals with chronic medical conditions, take supplements without first consulting a healthcare professional.
This is a standard precaution, as individual needs and risks vary and supplements are not designed to replace medical advice or treatment.
8. Which products must NOT be taken together?
Answer:
We generally advise against taking multiple products with similar functions at the same time, especially those containing:
- Caffeine or stimulants
- Sleep-related or calming ingredients
If you are considering combining products (for example, energy-focused and sleep-focused formulas), it’s best to space them appropriately or consult a healthcare professional.
9. Can children or elderly people take SunRise, SunSet, or AlphaMax products safely?
Answer:
These products are formulated for healthy adults.
- Children should not take these products unless specifically advised by a healthcare professional
- Elderly individuals may be more sensitive to certain ingredients (such as caffeine or functional compounds) and should consult a healthcare professional before use
Extra caution is always recommended for these age groups.