Clearing Cache & Cookies

Clearing your browser’s cache and cookies can resolve login issues, display errors, slow loading, and system glitches when using the Yes Global platform. Regular maintenance ensures optimal performance and accurate data display.

Overview:

Browsers store temporary files (cache) and small data files (cookies) to improve speed. Over time, these files can cause conflicts with the Yes Global system, leading to errors in:

• Logging in

• Viewing stock or commission reports

• Placing or tracking orders

• Accessing dashboards or tools

Clearing cache and cookies resolves these issues and refreshes your system connection.

Steps to Clear Cache & Cookies:

Google Chrome / Microsoft Edge:

1. Open your browser.

2. Click the three-dot menu → Settings → Privacy & Security.

3. Select Clear browsing data.

4. Choose Time range: All time.

5. Check Cookies and other site data and Cached images and files.

6. Click Clear data.

7. Restart the browser and log in to Yes Global.

Safari (Mac / iOS):

1. Go to Safari → Preferences → Privacy → Manage Website Data.

2. Click Remove All or select Yes Global site data to delete.

3. Close and reopen Safari.

Firefox:

1. Open Firefox → Menu → Settings → Privacy & Security.

2. Scroll to Cookies and Site Data → Clear Data.

3. Check Cookies and Site Data and Cached Web Content.

4. Click Clear and restart the browser.

Tips for Best Results:

• Clear cache and cookies monthly to prevent repeated issues.

• After clearing, log back in using the official Yes Global platform link.

• Avoid using multiple browser sessions simultaneously to prevent conflicts.

• If issues persist, contact Yes Global Support via email: hello@yes.global